Account Setup / Email on file

We will set up your account once we have received payment and checked the order(s) for fraud by ourselves and/or our payment partner(s). It is your obligation to supply us with an email address that does not begin with the domain(s) under which you are joining up. If there is an abuse issue or we need to contact you, we will utilize the primary email address on file. It is your duty to verify that the email address on file is always current or up to date. It is your duty to verify that the contact information for your domain account and your real domain name(s) is valid and up to date if you have a domain name registered with Tech IT Solution.

Tech IT Solution is not liable for a domain registration that has lapsed owing to outdated contact information. If you need to double-check or alter any of this information, please send an email to our sales team. Your account may be terminated if you provide incorrect contact information of any sort. It will be essential to present government-issued identity and perhaps a scan of the credit card used for the purchase when purchasing a dedicated server or a high-risk transaction. If you don’t satisfy these conditions, your order may be flagged as fraudulent and rejected.

Unacceptable content or links for hosting

This privacy policy (statement) covers all websites that are operated by Tech IT Solution Because Tech IT Solution wants to demonstrate its commitment to our users’ privacy, we have agreed to disclose our information practices.

Unacceptable content or links for Cpanel Reseller, Master Reseller, Cloud Servers and dedicated servers

• IRCD (irc servers)
• IRC Scripts/Bots
• Pirated Software/Warez
• IP Scanners
• Bruteforce Programs/Scripts/Applications
• Mail Bombers/spam Scripts
• Escrow
• Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):
• Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
• High-Yield Interest Programs (HYIP) or Related Sites
• Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
• Sale of any controlled substance without prior proof of appropriate permit(s)
• Prime Banks Programs
• Lottery Sites
• Hateful/Racist/Harassment oriented sites
• Hacker focused sites/archives/programs
• Sites promoting illegal activities
• Forums and/or websites that distribute or link to warez/pirated/illegal content
• Bank Debentures/Bank Debenture Trading Programs
• Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
• Mailer Pro

Overselling / Fair Usage

You must not needlessly create accounts, install any script/software or upload any files which add space usage if you have no intention of using them. As part of our fair usage policy, excessive CPU usage is not allowed. You may not initiate the following on our shared hosting servers:

• Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
• Run stand-alone, unattended server-side processes at any point in time on the server.
• Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
• Run cron entries with intervals of less than 15 minutes.
• Run download sites.
• cPanel backup file is disabled as customers are abusing it by generating 10 or more backup at one time or running an automated backup every 5 minutes. This is not allowed. You can however request from us to backup an account for you and we will gladly do it.
• Customer may not use disk space as a file repository, or dump site. This includes but is not limited too; warez, serialz, sound files (mp3/wav), applications, zip/rar/iso files. Your account is to be used for hosting a website and not for file storage.

Zero Tolerance Spam Policy

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. Safe lists and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, phone, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Tech IT Solution reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
Tech IT Solution reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of Tech IT Solution.

Resource Limitations

In order to provide the best uptime possible, your sites must comply with the following limitations:

You agree to supply appropriate payment for the services received from Tech IT Solution, in advance of the time period during which such services are provided. You agree that until and unless you notify Tech IT Solution of your desire to cancel any or all services received, those services will be billed on a recurring basis. This includes when accounts are suspended. When an account’s invoices are paid outside of the 5 day grace period, invoices will not be automatically generated. However, after the customer notifies Tech IT Solution of his or intent to resume service, invoices will be manually generated and payment expected for the time the account was suspended.

Cancellations must be done in writing via the cancellation form provided. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled. Your cancellation confirmation will contain a ticket/tracking number in the subject for your reference, and for verification purposes. You should immediately receive an automatic “Your request has been received “email with a tracking number. An employee will confirm your request (and process your cancellation) shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us immediately via phone. We require that cancellations of service are done through the online form to (a) confirm your identity, (b) confirm in writing you are prepared for all files/emails to be removed, and (c) document the request. This process reduces the likelihood of mistakes, fraudulent/malicious requests, and ensures you are aware that the files, emails, and account may be removed immediately after a cancellation request is processed.

As a client of Tech IT Solution, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify Tech IT Solution of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis, unless otherwise stated in writing by Tech IT Solution. Tech IT Solution reserves the right to bill your credit card or billing information on file with us. Tech IT Solution provides a 5 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 5 days and not paid will result in a 100tk late fee and/or an account suspension until account balance has been paid in full. The 100tk late fee is applied in addition to whatever else is owed to Tech IT Solution for services rendered. Access to the account will not be restored until payment has been received.

It is the customer’s responsibility to notify our sales team via email at sales@techitsolution.org after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and Tech IT Solution cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain’s renewal. Subsequently, domain renewals are billed and renewed 30 days before the renew date. It is the customer’s responsibility to notify our sales team via email at sales@techitsolution.org for any domain registration cancellation. No refunds can be given, once a domain is renewed. All domain registrations, and renewals are final.If you require assistance with this provision, please contact sales@techitsolution.org
Tech IT Solution Host reserves the right to change the monthly payment amount and any other charges at anytime.

Your use of this service is at your sole risk. Our backup service is run on Sunday of each week, overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to you as a courtesy. Tech IT Solution is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Tech IT Solution.

Tech IT Solution reserves the right to revise its policies at any time without notice.